Monday, May 25, 2020

A Brief Summary of the Second Great Awakening

The Second Great Awakening (1790–1840) was a time of evangelical fervor and revival in the newly formed nation of America. The British colonies were settled by many individuals who were looking for a place to worship their Christian religion free from persecution. As such, America arose as a religious nation as observed by Alexis de Tocqueville and others. Part and parcel with these strong beliefs came a fear of secularism. Key Takeaways: The Second Great Awakening The Second Great Awakening took place in the new United States between 1790 and 1840.It pushed the idea of individual salvation and free will over predestination.It greatly increased the number of Christians both in New England and on the frontier.  Revivals and public conversions became social events that continue to this day.  The African Methodist Church was founded in Philadelphia.Mormonism was founded and led to the faiths settlement in Salt Lake City, Utah. This fear of secularism had arisen  during the Enlightenment, which resulted in the First Great Awakening (1720–1745). The ideas of social equality that came about with the advent of the new nation trickled down to religion, and the movement to be known as the Second Great Awakening began about 1790. Specifically, Methodists and Baptists began an effort to democratize religion. Unlike  the Episcopalian religion, ministers in these sects were typically uneducated. Unlike the Calvinists, they believed and preached in salvation for all. What Was the Great Revival? At the beginning of the Second Great Awakening, preachers brought their message to the people with great fanfare and excitement in the form of a traveling revival. The earliest of the tent revivals focused on the Appalachian frontier, but they quickly moved into the area of the original colonies. These revivals were social events where faith was renewed. The Baptists and Methodists often worked together in these revivals. Both religions believed in free will with personal redemption. The Baptists were highly decentralized with no hierarchical structure in place and preachers lived and worked among their congregation.  The Methodists, on the  other hand, had more of an internal structure in place. Individual preachers like the Methodist bishop Francis Asbury (1745–1816) and the Backwoods Preacher Peter Cartwright (1785–1872) would travel the frontier on horseback converting people to the Methodist faith. They were quite successful and by the 1840s the Methodists were the largest Protestant group in America. Revival meetings were not restricted to the frontier or to white people. In many areas, particularly the south, blacks held separate revivals at the same time with the two groups joining together on the last day. Black Harry Hosier (1750–1906), the first African-American Methodist preacher and a fabled orator despite being illiterate, was a crossover success in both black and white revivals.  His efforts and those of the ordained minister Richard Allen (1760–1831) led to the founding of the African Methodist Episcopal Church (AME) in 1794. The revival meetings were not small affairs. Thousands would meet in camp meetings, and many times the event turned quite chaotic with impromptu singing or shouting, individuals speaking in tongues, and dancing in the aisles. What Is a Burned-Over District? The height of the Second Great Awakening came in the 1830s. There was a  great increase in churches across the nation, particularly across New England. So much excitement and intensity accompanied evangelical revivals that in upper New York and Canada, areas were titled Burned-Over Districts—where spiritual fervor was so high it seemed to set the places on fire. The most significant revivalist in this area was the Presbyterian minister Charles Grandison Finney (1792–1875) who was ordained in 1823. One key change he made was in promoting mass conversions during revival meetings. No longer were individuals converting alone. Instead, they were joined by neighbors, converting en masse.  In 1839, Finney preached in Rochester and made an estimated 100,000 converts. When Did Mormonism Arise? One significant byproduct of the revival furor in the Burned-Over Districts was the founding of Mormonism. Joseph Smith (1805–1844) lived in upstate New York when he received visions in 1820. A few years later, he reported the discovery of the Book of Mormon, which he said was a lost section of the Bible. He soon founded his own church and began converting people to his faith. Soon persecuted for their beliefs, the group left New York moving first to Ohio, then Missouri, and finally Nauvoo, Illinois, where they lived for five years. At that time, an anti-Mormon lynch mob found and killed Joseph and his brother  Hyrum Smith (1800–1844). Brigham Young (1801–1877) arose as Smiths successor and led the Mormons away to Utah, where they settled in Salt Lake City. Sources and Further Reading Bilhartz, Terry D. Urban Religion and the Second Great Awakening: Church and Society in Early National Baltimore. Cranbery NJ: Associated University Presses, 1986.  Hankins, Barry. The Second Great Awakening and the Transcendentalists. Westport CT: Greenwood Press, 2004.Perciaccante, Marianne. Calling Down Fire: Charles Grandison Finney and Revivalism in Jefferson County, New York, 1800–1840. Albany NY: State University of New York Press, 2003.  Pritchard, Linda K. The Burned-over District Reconsidered: A Portent of Evolving Religious Pluralism in the United States. Social Science History 8.3 (1984): 243–65.Shiels, Richard D. The Second Great Awakening in Connecticut: Critique of the Traditional Interpretation. Church History 49.4 (1980): 401–15.

Thursday, May 14, 2020

Customer Service Quality At Comcast Corporation Essay

Customer Service Quality Lack of good quality customer service can have a negative impact on any company, from fast food restaurants to large corporations with call centers. Looking at Comcast Corporation as a specific example of poor customer service quality, we will identify the source of the negative impact and provide different options for improvement of quality within the call center. Comcast Corporation started out as a small cable company and grew tremendously to the number one company in internet and cable providers. This growth is directly correlated to the risks CEO Brian Roberts has taken throughout the years such as buying smaller cable companies, successfully acquiring investors to back the corporation, and at times learning from past mistakes. With a company this big, problems are going to arise, but at what cost does a lack of quality in the customer service department ultimately bring? Bad news travels a lot faster than good news, but if a company already stands in the number one position, is upper management truly concerned? Business Insider’s article â€Å"The 15 Worse Companies for Customer Service† rated Comcast #4. â€Å"The second-lowest-ranked cable service.† (Nisen, 2013) This refers to the television service alone, however, both internet and cable received low scores. Comcast has lost hundreds of thousands of TV subscribers , due to online streaming of shows with the use of Hulu and Netflix. Would a high quality of customer service give customers theShow MoreRelatedComcast Corporation : Case Analysis1190 Words   |  5 PagesManagement Case One Comcast Corporation Dante Cummings May 22, 2015 Comcast Corporation is Pennsylvania-based organization, which was established in 1963 and operates in the cable communication industry. 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Wednesday, May 6, 2020

Health, Safety And The Environment - 2108 Words

Health, Safety and the environment (HSE) ïÆ' ¼ Your business must have a mindful demeanour to HSE issues. ïÆ' ¼ You have an obligation of consideration to the wellbeing and security of your staff, clients and the overall population according to the Work Health and Safety Act 2011. ïÆ' ¼ You likewise have an obligation to address natural issues. Take in more about the earth and your business. ïÆ' ¼ Wellbeing, wellbeing and environment issues incorporate specialists remuneration, nourishment taking care of and wellbeing, wellbeing identified with development locales, ergonomic prerequisites and security issues. ïÆ' ¼ Take in more about keeping your working environment safe. ïÆ' ¼ Learn about workplace safety. Legal Requirements Checklists ïÆ' ¼ Before you begin†¦show more content†¦Utilizing the Schedule With respect to, it is a decent arrangement to have an arrangement of directions in regards to how it will be utilized, where it will be posted, how it can be changed, and how frequently another one will be made. Consider these components and impart any applicable data to your workers. This sort of arranging can spare a decent arrangement of cerebral pain for any director. Labour Cost Work Cost Working an eatery includes numerous costs. Basically, you bring about work costs when you have representatives working for you. Work is an operational cost in pretty much any eatery, overwhelmingly including time-based compensations for staff individuals. Broadly educate Your Staff. Broadly educating is gainful to both the representative and the business, since the labourer will have a more extensive scope of aptitudes and have the capacity to help in various regions of the eatery. 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Tuesday, May 5, 2020

Cultural Intelligence and Capability System

Question: Discuss about the Cultural Intelligence and Capability System. Answer: Introduction It would be correct to say that culture is an integral part of any work place. The productivity of employees at workplace and end-customer satisfaction depends a lot on the culture of the organization. This is one of the reasons that the objective of top leaders and senior managers is to create a healthy culture where different stakeholders can work together. The three things that are required to create a safe work place are cultural self-awareness, cultural intelligence and cultural capability. The objective of this report is to discuss the media clip of Hello, Sick People - Occam's Razor - House. The aim and the scope of this report can be discussed as: The aim of this report is to discuss the media clip of Hello, Sick People - Occam's Razor - House. The report would discuss the various cultural aspects shown in the media clip. The report would discuss the key observations in the video clip and discuss the safe and unsafe aspects of culture as shown in the video. The scope of this report is to focus only on the media clip of Hello, Sick People - Occam's Razor - House. The report would not discuss the cultural aspects as shown in House, in general. It can be inferred from the video that Dr House is not a jolly person. He lives in his own world and he does not care if people thinks good or bad about him. The key summary of the video clip and the key observations can be discussed as: The media clip, Hello, Sick People - Occam's Razor - House is the Episode 3 of Season 1 of TV series, House. The setting, as shown in the media clip, is a workplace setting. The workplace is a hospital. The video shows that Dr House walks into the hospital and start talking with the people (patients) present near reception area. The video shows that Dr House is an unconventional doctor. He entered the hospital and he said that he is loaded with cases. He addresses the people as sick people and he didnt show and respect to the people presented in the scenario. He announced that he may not be the best option for patients, still if someone wants discussion with him then he or she can come to visit him. The second half shows that lady paid him the visit and Dr House was too sharp to realize that she was being fired from her job and she wanted to claim the medical insurance so that she can live comfortably. Analysis In the first part of the scene, Dr. House entered the clinic and start conversation with the receptionist. The physical layout of the clinic suggest that the clinic is good. Dr. House maintained good eye-contact with receptionist. However, it appeared that receptionist was not happy with Dr. House. This assumption was solidified as the video progressed. In the next scene, it was shown that Dr. House talks to the patients in very unconventional and rude manner. He went ahead and gave hard time to patients with his little speech. It can be said that his behavior was not culturally consistent with the workplace culture. Erez Lisak (2013) argued that in a workplace setting, the employees should greet consumers and they should focus to develop good rapport with consumers. However, nothing sort of this is evident in the video. In fact, the video demonstrates the behavior that can be termed as just opposite of this. Dr. House was not at all interested to develop any rapport with customers. In fact, it appeared that he did not care anything about the customers of clinic. He even said that he does not want to treat people. Barakat Lorenz (2015) argued that in a service organization, employees and employees behavior is the key to success for organizations. It is important that organizations should treat employees about the culture. The scenario in the video shows that the workplace culture was not good in the clinic. It is important that leadership is innovative enough to create a culture that allows staff to gather around an organization and its goals. Leaders will set the standard with regard to organizational structure based on their culture that he or she helps establish. The video highlights the need that in a corporate culture there has to be some discussion of values and conscious decisions made about what the corporation will pursue when it comes to justice. This is often compounded by an inability to discuss one's moral outlook because others react by accusing people of pushing their views (Ramsey Barakat, 2014). Andresen Bergdolt (2017) argued that a common thread of belief is that conscious capitalism has many factors and the impact it has on leadership, management, employees, shareholders, stakeholders and the community can have an important and positive impact.According to Andresen Bergdolt (2017), the idea of 'conscious business' is driven by a higher goal. When an organization incorporates the four factors of conscious business; higher purpose, stakeholder orientation, conscious culture and conscious leadership, it helps guide to make the highest impact on these groups within the organization (Andresen Bergdolt, 2017). The video demonstrates that organization had no good culture or positive traits. The only good thing demonstrated in the video is the fact that Dr. House is the man of extreme caliber. He is a gifted personality who has some superpower or something. He was able to understand the behavior of his patients with the first look. In this era of contemporary business environment, the body language is also an important aspect of cultural intelligence (Groves Feyerherm, 2015). The inspection of body analysis can be done with the perspective of three key stakeholders; Dr. House, receptionist and the patient that visited Dr. House. The body language of receptionist was good and it appeared that she was doing her work effectively. However, her eye contact with Dr. House was not healthy. It appeared that she was not happy with the lack-luster attitude of Dr. House. The body language of Dr. House was not at all good. He was not willing to give happy gesture to others. He was not smiling and he appeared rude. The body language of the patients was all inquisitive. The patient t hat visited Dr. House was confused and she was not able to understand the personality of Dr. House. She did not like the fact that Dr. House figured out that she was fired from the job. Recommendations There is a need of improvement in the existing workplace and it can be done if all the stakeholders are committed to improve workplace culture and conditions. Few important recommendations for the clinic to improve workplace condition and to develop a positive culture can be discussed as: It is important that Dr. House should be more open of talking politely with people. It appeared that he was not at all happy working in the clinic. It is the responsibility of hospital management to discuss the terms with Dr. House. However, it is important that Dr. House must change his attitude towards the work and patients. It is recommended that the hospital management should conduct some training sessions for Dr. House so that he is aware of the dos and donts at hospitals. He should not be the one responsible to shatter the image of hospital. Hospital can also have dedicated seating area for patients and visitors. The video showed that all the people are standing and there was some chaos in the group of patients as Dr. House entered the clinic. Conclusion With the above discussion, it can be said that the workplace scenario is not safe and the steps should be taken to improve the workplace. The paper discusses that Dr. House was not supportive of the workplace and it appeared that he was not motivated enough to work. He was rude in his approach and he behaved in very unconventional manner. It is important that hospital management should conduct some training sessions for Dr. House and he should also understand his duties towards the hospital, towards his colleagues and towards the patients. References Andresen, M., Bergdolt, F. (2017). A systematic literature review on the definitions of global and cultural intelligencemerging two different research streams.The International Journal of Human Resource Management,28(1), 170-195. Barakat, L. L., Lorenz, M. P., Ramsey, J. R., Cretoiu, S. L. (2015). Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance.International Journal of Emerging Markets,10(4), 781-800. Clips, M.D. (2017). Hello, Sick People - Occam's Razor House. Retrieved from: https://www.youtube.com/watch?v=PV5Xk0lFlL0 (23rd May 2017) Erez, M., Lisak, A., Harush, R., Glikson, E., Nouri, R., Shokef, E. (2013). Going global: Developing management students' cultural intelligence and global identity in culturally diverse virtual teams.Academy of Management Learning Education,12(3), 330-355. Groves, K. S., Feyerherm, A., Gu, M. (2015). Examining cultural intelligence and cross-cultural negotiation effectiveness.Journal of Management Education,39(2), 209-243. Ramsey, J. R., Barakat, L. L., Aad, A. A. (2014). Commitment to the study of international business and cultural intelligence: A multilevel model.Journal of Teaching in International Business,25(4), 267-282.