Communication and Negotiation Skills for PATCO †Free Sample

Question: Examine about the Communication and Negotiation Skills for PATCO. Answer: Clarifying did the association utilize reasonable and moral exchange strategies? The Professional Air Traffic Controllers Organization (PATCO) was a Trade Union of United States that worked from 1968 until its decertification in the year 1981, resulting an ill-conceived strike that was separated by the then Reagan government. Be that as it may, according to the perspective shared by the work antiquarian, Joseph A. McCartin, the 1981 strike just as the overcome of PATCO was no uncertainty one of the major huge activities in the late twentieth century, in the physical work history of United States. History says that on third August, 1981, the Union recognized a clout sought after of better working condition, upgraded installment and 32 hours work week. Aside from these, PATCO required to be appropriately excluded from the common assistance segments that it had long not acknowledged (Azzouz and Nandi 2013). For doing this especially, they contaminated 5 U.S.C., 118 p that precludes any sorts of strikes by the national government initiates. Remaining by then of time, Ronald Reagan declared the PATCO strike as the danger to national security. Other than pronouncing this, he requested the association to work under the terms and states of Taft-Hartley Act of 1947. In any case, it was seen that lone 1300 of the very nearly 13,000 controllers showed up to their work following the request for Ronald Reagan (Sebeok and Umiker-Sebeok 2013). A revelation from Rose Garden of White House expressed that all the workers at the hour of promise proclaim that they could never take an interest in any smack against the Government of the United States or any association. Recalling this promise, he requested the rest of the laborers to restore their activity inside 48 hours. He included that in the event that they don't come back to their activity, their employments would be relinquished (Bargiela-Chiappini , Nickerson and Planken 2013). At this circumstance, Transportation Secretary, Drew Lewis prearranged for the quick substitutes just as began crisis strategies. Through organizing and cutting air voyages brutally just as taking on strategies of air traffic organization that once PATCO porched for, the organization initially ready to have half of the reachable flights. Following 48 hours nearly, when the rest of the laborers of PATCO would not return to their work, Ronald Reagan terminated all the 11, 345 capturing air traffic controllers who had disregard his request. Aside from that, he simultaneously restricted them from government administrations for as long as they can remember (Thorson and Moore 2013). Remaining at the purpose of circumstance, FAA was relegated the errand to enlist just as train enough air traffic controllers so as to supplant those that had been terminated. It was no uncertainty one of the serious issues for FAA to supplant this colossal number of workers. It took just about three years in c ommon conditions to mentor the representatives. FAA at the underlying level guaranteed that staffing levels would be restored in two years, however in actuality, it took around ten years before the general enrollment levels showed up to the standard stage (Chaney and Martin 2012). In any case, it very well may be expressed that the most noteworthy and incredibly disagreeable, household proposition was the excusal of the air traffic controllers on fifth August, 1981. The pioneer raised the rule that capturing the organization HR relinquishes their employments, demonstrations that perplexed the individuals who jokingly assumed no pioneer could ever bolster that standard. Be that as it may, President Rogan Reagan succeeded and his demonstration offered confidence to the legal right of private supervisors, beforehand not totally rehearsed so as to use their own watchfulness to both utilize and discharge HR. In this part, it very well may be expressed that the arrangement strategies were not supported by any stretch of the imagination. All the workers do reserve the option to frame the Union and pass on their assessments, issues or some other activity related issue through this association to more significant position authority (Controllers et al. 2015). No president should terminate this immense number of representatives since they called a strike. Both the gatherings could have arranged and gone to a shared point, where both of their inclinations were esteemed. Be that as it may, the truth was no in this way, as Reagan terminated all the rest of the representatives inside 48 hours of the strike. Prior to this episode, the Union Leader agent, Robert Poli went through a while endeavoring to arrange another work the executives contract with FAA. Be that as it may, FAA was intrigued at all to tune in to the interests and requests of PATCO and in this manner they needed to call a strike (Den Hartog et al. 2013). Clarifying whether reactions of the legislature to the strike is reasonable and suitable or not Reports state that on August 5, 1981, President Ronald Reagan began sacking 11359 air traffic controllers who were protesting and didn't comply with the request for Ronald Reagan. The official demonstration, saw as enormous by many, significantly unhurried the air travel for a while. All the air traffic controllers whined of profoundly troublesome working condition just as absence of appreciation of weights they face. Over the district, very nearly 7000 flights were dropped and the president called this strike illicit. Aside from that, he declared and took steps to terminate subterranean insect of the air traffic controllers who had not come back to work inside 48 hours. Robert Poli was found in scorn by a government arbitrator and prearranged to pay $1000 per day in fines (Dozier, Grunig and Grunig, 2013). On fifth August, 1981, the irritated President Ronald Reagan did his hazard and promptly the organization began sacking the 11359 air traffic controllers who had not come back to work. Moreover, Reagan recognized the existence time boycott for every one of these representatives on the rehiring of the strikes by Federal Aviation Administration (FAA). On seventeenth August, FAA began obliging entries for the air-traffic controllers. After this occurrence, FAA on 22nd October decertified PATCO. Objective of the strike was to get an upgrade of $10,000 every year for the controllers, a dense 32 hours four-day week's worth of work just as an improved repayment bundle for the sequestration. From these focuses, it is plainly comprehended that none of these requests are over in nature and the US government could have taken care of the circumstance in some different manners (Grunig 2013). Being the president, he has the privilege to deal with any sorts of strikes, yet announcing lifetime deny on the rehiring of the strikes by FAA was no uncertainty one of the cruel advances. It has been discovered that the delegate of PATCO went for arrangement a few times, however the outcome was not acceptable. None of the interests of the representatives was thought of and this made them take the way of strike (Ulmer, Sellnow and Seeger 2013). In this way, it tends to be expressed that PATCO strike had gotten one of the fundamental occasions in generally everybody comprehends of tremendous reworking of class power in the United States in the past hardly any decades. History says that Alan Greenspan exhibited the 1981 destruction of the Professional Air Traffic Controllers Organization as maybe generally significant of all Reagans residential achievements (Guffey and Loewy 2012). Hamilton (2013) in his exploration work expressed that Ronald Reagan changed his administration through this progression, yet additionally framed the globe of contemporary work environment. More than some other business debates, Reagans conflict with Professional Air Traffic Controllers Organization destabilized the arranging intensity of American representatives just as their trade guilds. This episode altogether spellbound political perspectives in manners that put off individuals from tending to the root of the financial tribulations (Williams and Nussbaum 2013). This was the dependable stagnation of the benefits regardless of expanding business benefits and productivity of the laborers. Nonetheless, it is required to specify that US law, as the air traffic controllers were the HR of the national management and they were not permitted to require any strikes authoritatively allowed Reagans dealings. As far as occurrence, nonetheless, the activities of Reagan were sufficiently unsym pathetic (Knapp, Hall and Horgan, 2013). Recognizing who was to blame in the arrangement breakdown and the purpose for the explanation History says that Robert Poli, the Union Leader Representative of Professional Air Traffic Controllers Organization had gone through a while planning to arrange another work the board contract with Federal Aviation Authority or FAA in the United States. The sweeping group sacking of these focal representatives languid gainful air travel, yet it didn't injure the frameworks, as the people protesting had anticipate. In the wake of breaking down the whole circumstance all the more unmistakably, it tends to be said that both the gatherings were capable somewhat for this occurrence. In the event that attention is shed on the laborers under Professional Air Traffic Controllers Organization, it tends to be seen that they chased an in all cases yearly compensation increment of $10,000 for the controllers, whose pay differed from $20,462 to $49,229 every year. In the interest of the representatives, Robert Poli too needed a diminishing of their multi day, 40 hour work week to a multi day, 32 hour work week. Because of this circumstance, the Federal Aviation Authority or FAA made a $40 million counteroffer, far little of the $770 million bundle that the association required (Lax and Sebenius 2013). Be that as it may, Reagan recognized this beat as illegal and took steps to fire any controller who messed up to come back to work inside 48 hours after his notice. Not just have that, Federal sought demanded fines of $1 million every day close to the association. Be that as it may, it is important to make reference to that Regan affirmed a life expectancy restrict on the rehiring of these strikers by the Federal Aviation Authority or FAA and this was excessively unforgiving. Proclaiming the strike unlawful is supported somewhat, as the workers or the air traffic controllers of Fede

Benefits of Solar-Powered Water Heaters

Advantages of Solar-Powered Water Heaters Dear EarthTalk: I heard that utilizing a sunlight based fueled water radiator in my home would decrease my CO2 emanations fundamentally. Is this valid? Furthermore, what are the expenses? Anthony Gerst, Wapello, IA Ordinary Water Heaters Use Energy As indicated by mechanical designers at the University of Wisconsin’s Solar Energy Laboratory, a normal four-man family unit with an electric water radiator needs around 6,400 kilowatt long stretches of power every year to warm their water. Expecting the power is produced by an ordinary force plant with an effectiveness of around 30 percent, it implies that the normal electric water radiator is answerable for around eight tons of carbon dioxide (CO2) every year, which is practically twofold that transmitted by a run of the mill current vehicle. A similar group of four utilizing either a gaseous petrol or oil-terminated water radiator will contribute around two tons of CO2 emissions every year in warming their water. What's more, as we probably am aware, carbon dioxide is the primary ozone depleting substance liable for environmental change. Traditional Water Heaters Pollute Astonishing as it might appear, experts accept that the yearly absolute CO2 delivered by private water radiators all through North America is generally equivalent to that created by the entirety of the vehicles and light trucks driving around the mainland. Another perspective on is: If half of all families utilized sun powered water radiators, the decrease in CO2 emissions would be equivalent to multiplying the eco-friendliness everything being equal. Sunlight based Water Heaters Gaining Popularity Having half of all family units utilize sun oriented water warmers probably won't be such a difficult task. As per the Environmental and Energy Study Institute (EESI), there are 1.5 million sun based water radiators as of now being used in U.S. homes and organizations. Sun oriented water radiator frameworks can work in any atmosphere and EESI gauges that 40 percent of all U.S. homes have adequate access to daylight with the end goal that 29 million extra sun powered water radiators could be introduced at the present time. Sun powered Water Heaters: The Economical Choice Another incredible motivation to change to a sun based water warmer is money related. As per the EESI, private sun based water warmer frameworks cost somewhere in the range of $1,500 and $3,500, contrasted with $150 to $450 for electric and gas radiators. With reserve funds in power or gaseous petrol, sun powered water radiators pay for themselves inside four to eight years. What's more, sunlight based water warmers last somewhere in the range of 15 and 40 yearsthe same as ordinary systemsso after that underlying compensation period is up, zero vitality cost basically implies having free high temp water for a considerable length of time to come. What’s more, in the U.S. government offers mortgage holders charge credits of up to 30 percent of the expense of introducing a sun oriented water warmer. The credit isn't accessible for pool or hot tub warmers, and the framework must be ensured by the Solar Rating and Certification Corporation. What to Know Before You Install a Solar Water Heater As indicated by the U.S. Division of Energy’s â€Å"Consumer’s Guide to Renewable Energy and Energy Efficiency,† zoning and construction regulations identifying with the establishment of sunlight based water warmers ordinarily live at the neighborhood level, so customers ought to make certain to inquire about the principles for their own networks and recruit an ensured installer acquainted with nearby prerequisites. Mortgage holders be careful: Most regions require a structure grant for the establishment of a sun oriented heated water storage onto a current house. For Canadians hoping to get into sun oriented water warming, the Canadian Solar Industries Association keeps up a rundown of confirmed sun oriented water radiator installers, and Natural Resources Canada makes its enlightening booklet, â€Å"Solar Water Heating Systems: A Buyer’s Guide,† accessible as a free download on their site. EarthTalk is a normal element of E/The Environmental Magazine. Chosen EarthTalk sections are reproduced on About Environmental Issues by consent of the editors of E. Altered by Frederic Beaudry.

Blog Archive Oxford University (SAID) Essay Analysis

Blog Archive Oxford University (SAID) Essay Analysis Immediately after the rush of January deadlines, we asked candidates a simple question: What Next? We offered a variety of options: relax, look east (apply to European MBA programs), look North (apply to Canadian MBA programs) and consider the third round or safety schools. Today, we continue our MBA Essay Analysis series, with a “Look East,” exploring the Oxford University’s Said Business School. Our series will continue with additional analysis of Canadian and European MBA programs in the coming weeks. Essay 1: Explain why you chose your current job. How do you hope to see your career developing over the next five years? How will an MBA assist you in the development of these ambitions? (1000 word maximum) Once again, because of significant overlap from school to school, we offer a document that we have produced on personal statements. Please email info@mbamission.com for an electronic copy which will help you approach this essay. Still, we would like to make readers aware of a “twist” in this essay is: “How do you see your career developing over the next five years?” While HBS is shifting to a broad career vision in its goal essay, Oxford is taking an entirely different path, asking for a detailed plan of action. Thus, it is important that candidates be quite specific about their future positions, ambitions and possible progressions, as Oxford wants to be sure that you will execute. Essay 2: Which recent development, world event or book has most influenced your thinking and why? (2000 word maximum) With this essay, Oxford is clearly signaling its desire to attract intellectuals â€" those who are open to ideas, engaged in contemporary issues and willing to flexibly consider their own opinions and viewpoints. Thus, regardless of whether you choose a recent development, world event or book, you will need to offer a thorough and educated discussion of the issue and then relate it directly to your thoughts. A simple discussion of the war on terror, for example, will not do â€" the reader wants to know not just about the event, but also about how and why you have changed because of it. We offer two cautionary notes: 1) Be careful to avoid the most publicized of global events or the most popular of contemporary books, unless you can break new ground and offer unique analysis or relate it to yourself in an unusually compelling way 2) Be very careful when expressing personal political opinions; this is not the place for a polemic. Share ThisTweet Blogroll

A Brief Summary of the Second Great Awakening

The Second Great Awakening (1790–1840) was a time of evangelical fervor and revival in the newly formed nation of America. The British colonies were settled by many individuals who were looking for a place to worship their Christian religion free from persecution. As such, America arose as a religious nation as observed by Alexis de Tocqueville and others. Part and parcel with these strong beliefs came a fear of secularism. Key Takeaways: The Second Great Awakening The Second Great Awakening took place in the new United States between 1790 and 1840.It pushed the idea of individual salvation and free will over predestination.It greatly increased the number of Christians both in New England and on the frontier.  Revivals and public conversions became social events that continue to this day.  The African Methodist Church was founded in Philadelphia.Mormonism was founded and led to the faiths settlement in Salt Lake City, Utah. This fear of secularism had arisen  during the Enlightenment, which resulted in the First Great Awakening (1720–1745). The ideas of social equality that came about with the advent of the new nation trickled down to religion, and the movement to be known as the Second Great Awakening began about 1790. Specifically, Methodists and Baptists began an effort to democratize religion. Unlike  the Episcopalian religion, ministers in these sects were typically uneducated. Unlike the Calvinists, they believed and preached in salvation for all. What Was the Great Revival? At the beginning of the Second Great Awakening, preachers brought their message to the people with great fanfare and excitement in the form of a traveling revival. The earliest of the tent revivals focused on the Appalachian frontier, but they quickly moved into the area of the original colonies. These revivals were social events where faith was renewed. The Baptists and Methodists often worked together in these revivals. Both religions believed in free will with personal redemption. The Baptists were highly decentralized with no hierarchical structure in place and preachers lived and worked among their congregation.  The Methodists, on the  other hand, had more of an internal structure in place. Individual preachers like the Methodist bishop Francis Asbury (1745–1816) and the Backwoods Preacher Peter Cartwright (1785–1872) would travel the frontier on horseback converting people to the Methodist faith. They were quite successful and by the 1840s the Methodists were the largest Protestant group in America. Revival meetings were not restricted to the frontier or to white people. In many areas, particularly the south, blacks held separate revivals at the same time with the two groups joining together on the last day. Black Harry Hosier (1750–1906), the first African-American Methodist preacher and a fabled orator despite being illiterate, was a crossover success in both black and white revivals.  His efforts and those of the ordained minister Richard Allen (1760–1831) led to the founding of the African Methodist Episcopal Church (AME) in 1794. The revival meetings were not small affairs. Thousands would meet in camp meetings, and many times the event turned quite chaotic with impromptu singing or shouting, individuals speaking in tongues, and dancing in the aisles. What Is a Burned-Over District? The height of the Second Great Awakening came in the 1830s. There was a  great increase in churches across the nation, particularly across New England. So much excitement and intensity accompanied evangelical revivals that in upper New York and Canada, areas were titled Burned-Over Districts—where spiritual fervor was so high it seemed to set the places on fire. The most significant revivalist in this area was the Presbyterian minister Charles Grandison Finney (1792–1875) who was ordained in 1823. One key change he made was in promoting mass conversions during revival meetings. No longer were individuals converting alone. Instead, they were joined by neighbors, converting en masse.  In 1839, Finney preached in Rochester and made an estimated 100,000 converts. When Did Mormonism Arise? One significant byproduct of the revival furor in the Burned-Over Districts was the founding of Mormonism. Joseph Smith (1805–1844) lived in upstate New York when he received visions in 1820. A few years later, he reported the discovery of the Book of Mormon, which he said was a lost section of the Bible. He soon founded his own church and began converting people to his faith. Soon persecuted for their beliefs, the group left New York moving first to Ohio, then Missouri, and finally Nauvoo, Illinois, where they lived for five years. At that time, an anti-Mormon lynch mob found and killed Joseph and his brother  Hyrum Smith (1800–1844). Brigham Young (1801–1877) arose as Smiths successor and led the Mormons away to Utah, where they settled in Salt Lake City. Sources and Further Reading Bilhartz, Terry D. Urban Religion and the Second Great Awakening: Church and Society in Early National Baltimore. Cranbery NJ: Associated University Presses, 1986.  Hankins, Barry. The Second Great Awakening and the Transcendentalists. Westport CT: Greenwood Press, 2004.Perciaccante, Marianne. Calling Down Fire: Charles Grandison Finney and Revivalism in Jefferson County, New York, 1800–1840. Albany NY: State University of New York Press, 2003.  Pritchard, Linda K. The Burned-over District Reconsidered: A Portent of Evolving Religious Pluralism in the United States. Social Science History 8.3 (1984): 243–65.Shiels, Richard D. The Second Great Awakening in Connecticut: Critique of the Traditional Interpretation. Church History 49.4 (1980): 401–15.

Customer Service Quality At Comcast Corporation Essay

Customer Service Quality Lack of good quality customer service can have a negative impact on any company, from fast food restaurants to large corporations with call centers. Looking at Comcast Corporation as a specific example of poor customer service quality, we will identify the source of the negative impact and provide different options for improvement of quality within the call center. Comcast Corporation started out as a small cable company and grew tremendously to the number one company in internet and cable providers. This growth is directly correlated to the risks CEO Brian Roberts has taken throughout the years such as buying smaller cable companies, successfully acquiring investors to back the corporation, and at times learning from past mistakes. With a company this big, problems are going to arise, but at what cost does a lack of quality in the customer service department ultimately bring? Bad news travels a lot faster than good news, but if a company already stands in the number one position, is upper management truly concerned? Business Insider’s article â€Å"The 15 Worse Companies for Customer Service† rated Comcast #4. â€Å"The second-lowest-ranked cable service.† (Nisen, 2013) This refers to the television service alone, however, both internet and cable received low scores. Comcast has lost hundreds of thousands of TV subscribers , due to online streaming of shows with the use of Hulu and Netflix. Would a high quality of customer service give customers theShow MoreRelatedComcast Corporation : Case Analysis1190 Words   |  5 PagesManagement Case One Comcast Corporation Dante Cummings May 22, 2015 Comcast Corporation is Pennsylvania-based organization, which was established in 1963 and operates in the cable communication industry. 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Health, Safety And The Environment - 2108 Words

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Legal Requirements Checklists ïÆ' ¼ Before you begin†¦show more content†¦Utilizing the Schedule With respect to, it is a decent arrangement to have an arrangement of directions in regards to how it will be utilized, where it will be posted, how it can be changed, and how frequently another one will be made. Consider these components and impart any applicable data to your workers. This sort of arranging can spare a decent arrangement of cerebral pain for any director. Labour Cost Work Cost Working an eatery includes numerous costs. Basically, you bring about work costs when you have representatives working for you. Work is an operational cost in pretty much any eatery, overwhelmingly including time-based compensations for staff individuals. Broadly educate Your Staff. Broadly educating is gainful to both the representative and the business, since the labourer will have a more extensive scope of aptitudes and have the capacity to help in various regions of the eatery. 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We list all the checks and sign when checked which the manager then signs off. Facilities – we check the facilities every day for any hazards or dangers such as wet floors/hallRead MoreApple s Abuses And Human Rights, Health And Safety, The Environment, Ethics, And Management Systems1538 Words   |  7 PagesIntroduction In 2005, Apple created a Supplier Code of Conduct in an effort of becoming a socially responsible company. The Code was divided into five categories: Labor and Human Rights, Health and Safety, the Environment, Ethics, and Management Systems. Each of these categories had sublevel sections that specifically dictated Apple’s standings on specific topics. Apple executives introduced this code of conduct to its suppliers with the understanding that these standards needed to be followed

Cultural Intelligence and Capability System

Question: Discuss about the Cultural Intelligence and Capability System. Answer: Introduction It would be correct to say that culture is an integral part of any work place. The productivity of employees at workplace and end-customer satisfaction depends a lot on the culture of the organization. This is one of the reasons that the objective of top leaders and senior managers is to create a healthy culture where different stakeholders can work together. The three things that are required to create a safe work place are cultural self-awareness, cultural intelligence and cultural capability. The objective of this report is to discuss the media clip of Hello, Sick People - Occam's Razor - House. The aim and the scope of this report can be discussed as: The aim of this report is to discuss the media clip of Hello, Sick People - Occam's Razor - House. The report would discuss the various cultural aspects shown in the media clip. The report would discuss the key observations in the video clip and discuss the safe and unsafe aspects of culture as shown in the video. The scope of this report is to focus only on the media clip of Hello, Sick People - Occam's Razor - House. The report would not discuss the cultural aspects as shown in House, in general. It can be inferred from the video that Dr House is not a jolly person. He lives in his own world and he does not care if people thinks good or bad about him. The key summary of the video clip and the key observations can be discussed as: The media clip, Hello, Sick People - Occam's Razor - House is the Episode 3 of Season 1 of TV series, House. The setting, as shown in the media clip, is a workplace setting. The workplace is a hospital. The video shows that Dr House walks into the hospital and start talking with the people (patients) present near reception area. The video shows that Dr House is an unconventional doctor. He entered the hospital and he said that he is loaded with cases. He addresses the people as sick people and he didnt show and respect to the people presented in the scenario. He announced that he may not be the best option for patients, still if someone wants discussion with him then he or she can come to visit him. The second half shows that lady paid him the visit and Dr House was too sharp to realize that she was being fired from her job and she wanted to claim the medical insurance so that she can live comfortably. Analysis In the first part of the scene, Dr. House entered the clinic and start conversation with the receptionist. The physical layout of the clinic suggest that the clinic is good. Dr. House maintained good eye-contact with receptionist. However, it appeared that receptionist was not happy with Dr. House. This assumption was solidified as the video progressed. In the next scene, it was shown that Dr. House talks to the patients in very unconventional and rude manner. He went ahead and gave hard time to patients with his little speech. It can be said that his behavior was not culturally consistent with the workplace culture. Erez Lisak (2013) argued that in a workplace setting, the employees should greet consumers and they should focus to develop good rapport with consumers. However, nothing sort of this is evident in the video. In fact, the video demonstrates the behavior that can be termed as just opposite of this. Dr. House was not at all interested to develop any rapport with customers. In fact, it appeared that he did not care anything about the customers of clinic. He even said that he does not want to treat people. Barakat Lorenz (2015) argued that in a service organization, employees and employees behavior is the key to success for organizations. It is important that organizations should treat employees about the culture. The scenario in the video shows that the workplace culture was not good in the clinic. It is important that leadership is innovative enough to create a culture that allows staff to gather around an organization and its goals. Leaders will set the standard with regard to organizational structure based on their culture that he or she helps establish. The video highlights the need that in a corporate culture there has to be some discussion of values and conscious decisions made about what the corporation will pursue when it comes to justice. This is often compounded by an inability to discuss one's moral outlook because others react by accusing people of pushing their views (Ramsey Barakat, 2014). Andresen Bergdolt (2017) argued that a common thread of belief is that conscious capitalism has many factors and the impact it has on leadership, management, employees, shareholders, stakeholders and the community can have an important and positive impact.According to Andresen Bergdolt (2017), the idea of 'conscious business' is driven by a higher goal. When an organization incorporates the four factors of conscious business; higher purpose, stakeholder orientation, conscious culture and conscious leadership, it helps guide to make the highest impact on these groups within the organization (Andresen Bergdolt, 2017). The video demonstrates that organization had no good culture or positive traits. The only good thing demonstrated in the video is the fact that Dr. House is the man of extreme caliber. He is a gifted personality who has some superpower or something. He was able to understand the behavior of his patients with the first look. In this era of contemporary business environment, the body language is also an important aspect of cultural intelligence (Groves Feyerherm, 2015). The inspection of body analysis can be done with the perspective of three key stakeholders; Dr. House, receptionist and the patient that visited Dr. House. The body language of receptionist was good and it appeared that she was doing her work effectively. However, her eye contact with Dr. House was not healthy. It appeared that she was not happy with the lack-luster attitude of Dr. House. The body language of Dr. House was not at all good. He was not willing to give happy gesture to others. He was not smiling and he appeared rude. The body language of the patients was all inquisitive. The patient t hat visited Dr. House was confused and she was not able to understand the personality of Dr. House. She did not like the fact that Dr. House figured out that she was fired from the job. Recommendations There is a need of improvement in the existing workplace and it can be done if all the stakeholders are committed to improve workplace culture and conditions. Few important recommendations for the clinic to improve workplace condition and to develop a positive culture can be discussed as: It is important that Dr. House should be more open of talking politely with people. It appeared that he was not at all happy working in the clinic. It is the responsibility of hospital management to discuss the terms with Dr. House. However, it is important that Dr. House must change his attitude towards the work and patients. It is recommended that the hospital management should conduct some training sessions for Dr. House so that he is aware of the dos and donts at hospitals. He should not be the one responsible to shatter the image of hospital. Hospital can also have dedicated seating area for patients and visitors. The video showed that all the people are standing and there was some chaos in the group of patients as Dr. House entered the clinic. Conclusion With the above discussion, it can be said that the workplace scenario is not safe and the steps should be taken to improve the workplace. The paper discusses that Dr. House was not supportive of the workplace and it appeared that he was not motivated enough to work. He was rude in his approach and he behaved in very unconventional manner. It is important that hospital management should conduct some training sessions for Dr. House and he should also understand his duties towards the hospital, towards his colleagues and towards the patients. References Andresen, M., Bergdolt, F. (2017). A systematic literature review on the definitions of global and cultural intelligencemerging two different research streams.The International Journal of Human Resource Management,28(1), 170-195. Barakat, L. L., Lorenz, M. P., Ramsey, J. R., Cretoiu, S. L. (2015). Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance.International Journal of Emerging Markets,10(4), 781-800. Clips, M.D. (2017). Hello, Sick People - Occam's Razor House. Retrieved from: https://www.youtube.com/watch?v=PV5Xk0lFlL0 (23rd May 2017) Erez, M., Lisak, A., Harush, R., Glikson, E., Nouri, R., Shokef, E. (2013). Going global: Developing management students' cultural intelligence and global identity in culturally diverse virtual teams.Academy of Management Learning Education,12(3), 330-355. Groves, K. S., Feyerherm, A., Gu, M. (2015). Examining cultural intelligence and cross-cultural negotiation effectiveness.Journal of Management Education,39(2), 209-243. Ramsey, J. R., Barakat, L. L., Aad, A. A. (2014). Commitment to the study of international business and cultural intelligence: A multilevel model.Journal of Teaching in International Business,25(4), 267-282.